Coastline Connection — Frequently Asked Questions

1. How long does it take to process my order?

Each item is made to order. Production typically takes 2–5 business days before shipping.

2. How long does shipping take?

Shipping times vary depending on your location. You'll receive tracking information once your order ships.

3. How do I choose the right size?

We recommend checking the size chart on each product page before ordering. Sizing may vary slightly between styles.

4. Can I return or exchange an item?

Because our products are made to order, we don't accept returns or exchanges for incorrect sizing, color selection, or changes of mind.

5. What if my order arrives damaged or defective?

If your item arrives damaged, defective, or incorrect, please contact us within 30 days with your order details and photos. We'll help arrange a replacement or refund when eligible.

6. Can I cancel or change my order?

Contact us as soon as possible. Once an order enters production, we may not be able to make changes or cancel it.

7. Where are your products made?

Our designs are original to Coastline Connection. Products are printed and fulfilled through our production partners, with fulfillment locations varying by product and destination.

8. How should I care for my apparel?

For best results, machine wash cold, inside out, with similar colors. Avoid bleach and high heat to help preserve the print.

9. Will the colors look exactly like the website photos?

We do our best to represent colors accurately. Slight variations may occur due to screen settings and the printing process.

10. How can I contact Coastline Connection?

You can reach us through our website's Contact Us page with any questions about your order or products.